Social Security Disability representation in all 50 states and DC Call (615) 255-4307

About the firm

A Law Firm That Handles Only Social Security Disability

Downard & Associates is a Social Security Disability law firm in Lebanon, Tennessee. We have practiced disability law since 2002, and today it is the only work we take: SSDI and SSI claims for adults, from the first application through the hearing and Appeals Council review.

That focus shapes everything about how we work. Every person on the phone, every file on a desk and every hearing on the calendar is a disability case, so the questions you ask us are ones we answer every week.

Lebanon, Tennessee207 S College St, in Wilson County

2002

Practicing disability law since

100%

Of our caseload is Social Security Disability

50 states

Plus DC, represented by phone and video

3 hours

Business-hours response to a new inquiry

Scope

What Our Disability Practice Handles, and What It Does Not

We represent adults age 18 and older with Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) claims. That covers every administrative stage of a claim, and we would rather tell you plainly what falls outside it than take a case we are not built for.

  • We handle: new applications, reconsideration after a denial, hearings before an administrative law judge, and Appeals Council review.
  • We do not handle: VA disability claims or VA appeals, children's claims, continuing disability reviews or cessation cases, and cases about back pay alone.
  • We refer: federal court appeals, which go to affiliated counsel when a case reaches that step.

Some veterans apply for Social Security disability with a VA rating already in hand. Our veterans practice handles the Social Security side of that situation and leaves the VA claim to VA-accredited representatives.

Our attorneys

The Attorneys Who Work on Your Disability Claim

J. Ray Akers Jr.

Managing Attorney

J. Ray Akers Jr.

Ray has been with Downard & Associates since February 2016. He earned his Bachelor of Arts from Cumberland University in 1996, and his Juris Doctor from Nashville School of Law in 2004. After passing the Bar Examination in 2004, Ray focused his practice in Family Law, where he was an Adjunct Faculty Instructor for Bethel University's Master of Conflict Resolution program and a Tennessee Supreme Court Rule 31 Listed Mediator.

Ray was admitted to practice by the Tennessee Supreme Court in November 2004, the United States District Court for Middle Tennessee in 2006, the United States Court of Appeals, Sixth Circuit in 2007, and the United States District Court for Western Tennessee in 2016. Ray is also authorized to practice before any Social Security Administration Judge in the United States. He is a member of the National Association of Disability Representatives, the Lebanon/Wilson County Chamber of Commerce, and the 15th Judicial District Bar Association.

Lauren Inocencio

Associate Attorney

Lauren Inocencio

Lauren has been with Downard & Associates since February 2026. Born and raised in Texas, Lauren earned her Bachelor of Science from Texas A&M University in 2015, and Juris Doctor from South Texas College of Law–Houston in 2018.

After passing the Bar Examination in 2019, Lauren served as a Judge Advocate (JAG) in the United States Air Force, providing legal counsel to military commanders and service members on a wide range of legal matters, including military justice, family law, administrative law, and regulatory compliance. Her role required strong advocacy, careful legal analysis, attention to detail, and the ability to work within complex government systems. Lauren is authorized to practice before any Social Security Administration Judge in the United States.

Eugenia R. Grayer McGhee

Attorney

Eugenia R. Grayer McGhee

Eugenia R. Grayer McGhee is a Nashville attorney with more than 20 years of experience in criminal defense, family law, federal practice, and administrative adjudication. Licensed in Tennessee since 2004, she spent two decades as a solo practitioner representing both retained and indigent clients in state and federal courts. From 2020 to 2024, she also served as Second Chair on the Federal CJA Panel for the Middle District of Tennessee.

She has since built a second career on the bench side of the courtroom. She is a Part-Time Davidson County Judicial Commissioner, where she sets bonds, rules on search warrants, committal warrants and forfeiture warrants, and determines probable cause. She also served as a TennCare Administrative Law Judge, issuing written decisions on Medicaid appeals. She is a Rule 31 Certified Family Mediator with a Domestic Violence emphasis.

Eugenia holds a J.D. from the University of Tennessee College of Law and a B.A., cum laude, from Tennessee State University. She co-coaches the Father Ryan High School mock trial team and is an active member of Delta Sigma Theta, Inc.

Jonathan Richardson

CEO | Attorney

Jonathan Richardson

Jonathan Richardson is a North Carolina attorney whose practice focuses primarily on estate planning, disability law, and entertainment law. With more than two decades of legal experience, Jonathan brings a practical and personal approach to helping individuals and families work through important decisions and protect the people and things that matter most to them.

A native of Burlington, North Carolina, Jonathan attended the University of North Carolina at Chapel Hill before earning his law degree from the University of Dayton School of Law in 2003. He began his legal career with Taft, Taft & Haigler in Greenville, North Carolina, and later worked with Brock & Scott in Raleigh. In 2004, he established his own law practice in Cary, where he spent the next two decades serving clients throughout North Carolina.

In November 2024, Jonathan relocated to Middle Tennessee to begin a new chapter with his wife, acclaimed singer, songwriter, and author Cindy Morgan. Following his move, he joined Equitus Law Alliance in Nashville and subsequently became Chief Executive Officer of Downard & Associates, a law firm based in Lebanon, Tennessee, where he oversees business operations, management, and growth.

Although he now calls Tennessee home, Jonathan maintains his North Carolina law practice and continues to travel throughout the state to conduct estate-planning seminars. He particularly enjoys helping people understand the importance of thoughtful planning, explaining complex legal concepts in everyday language, and making the estate-planning process feel less intimidating and more approachable.

Jonathan believes the practice of law is ultimately about people, not paperwork. He values the relationships he develops with clients and works to bring warmth, patience, and a genuine sense of humor to every interaction. He is also known for an occasionally questionable collection of "Dad Jokes." Consider yourself warned.

Outside the legal profession, Jonathan is an avid songwriter whose compositions have been recorded by a number of artists. Music has long been an important part of his life, and his interests in songwriting and the creative community complement his work in entertainment law.

When he is not working or writing music, Jonathan enjoys life in Middle Tennessee with Cindy and remains a devoted fan of the Carolina Panthers, an allegiance that has taught him a great deal about patience, perseverance, and maintaining hope in the face of adversity.

Joseph M. Dalton, Jr.

Managing Member & Trustee

Joseph M. Dalton, Jr.

Joe was born and raised in Colonie, New York and graduated from Notre Dame–Bishop Gibbons School in Schenectady. He became a Tennessean when he graduated from the University of Tennessee with a Bachelor of Science Degree. He went on to obtain his Master of Science Degree from the University of Miami in Florida, then attended the Nashville School of Law, where he earned his law degree in 1981.

Joe is a lifetime member of the Tennessee Trial Lawyers Association, former board member of the Tennessee Trial Lawyers Association, and has spent 35 years as a trial lawyer. He has helped people all over Nashville with their Social Security Disability claims since 1984.

Our team

The Paralegals, Case Managers and Staff Behind Every Claim

The people who gather records, manage hearings, file appeals and pick up the phone when you call.

  • Martha Ruehle

    Martha Ruehle

    Senior Paralegal & Finance Manager

    Martha joined Downard & Associates in 2013, bringing over 41 years of diverse legal experience to our team. With expertise spanning Social Security disability, criminal, personal injury, insurance defense, and family law, Martha has contributed to law firms, Michigan's Chief Criminal Court Judge, and Vanderbilt Legal Department. Originally from a small town in Northern Michigan, she moved to Tennessee in 2007.

  • Karen K. Chapman

    Karen K. Chapman

    Senior Paralegal & Intake Supervisor

    Karen serves as the Intake Department Manager and Senior Paralegal at Downard & Associates, bringing over 15 years of expertise in all phases of the Social Security Disability process. A native of Jackson, Tennessee, Karen graduated from Lambuth University with a Bachelor of Science Degree, where she also played college tennis.

  • Jodi Biggs

    Jodi Biggs

    Hearing Department Manager & Senior Paralegal

    Jodi was born and raised in Greenbrier, TN. She joined Downard & Associates in February 2017, initially working in the State Agency Department filing appeals. Over the years, Jodi has gained invaluable experience across all departments, culminating in her promotion to Hearing Department Manager in May 2024.

  • Samantha Gray

    Samantha Gray

    Senior Paralegal & Hearing Case Manager

    Samantha brings a combined 20 years of experience in customer service and case management to our team. A proud White House High alum, Class of '99, Samantha brings expertise in hearing-level cases and a genuine passion for helping clients through the legal process.

  • Kelsey Dunkle

    Kelsey Dunkle

    State Level Supervisor / Case Manager

    Kelsey was born in Columbia, TN, and raised in Lewisburg. She has been with the firm for four years, specializing in disability determination services and serving clients at the initial claim level. What Kelsey loves most about her position is helping clients who come to us feeling helpless and seeing their cases achieve a positive outcome.

  • Mike Jenson

    Mike Jenson

    Intake & Document Specialist

    Mike graduated from Gallatin High School in 1996 and Vol State in 2001 with an Associates Degree in University Studies. He also attended Middle Tennessee State University and Tennessee State University where he graduated with degrees in History and Political Science. Mike specializes in the Social Security Disability intake process and Document Management.

  • Katie Norris

    Katie Norris

    Paralegal

    Katie joined our team in 2021 as a paralegal for Attorney J. Ray Akers Jr., focusing on hearing-level cases. A 2019 graduate of Volunteer State Community College with an Associate of Applied Science in Paralegal Studies, Katie was recognized with the National Society of Leadership and Success award for her academic dedication.

  • Kelly Christensen

    Kelly Christensen

    Paralegal & Intake Specialist

    Kelly grew up in Evansville, Indiana, and furthered her education at Vincennes University. She has been with Downard & Associates for about a year and a half, specializing in the Social Security Disability intake process.

  • Kelly Jones

    Kelly Jones

    Office Clerk

    Kelly serves as the Office Clerk, bringing valuable insight to our clients through her personal experiences. A graduate of Franklin High School, she began her paralegal career at a personal injury law firm in Columbia, Tennessee. With nine years at Downard, she specializes in personal injury, workers' compensation, and auto accidents, and manages our monthly client billing.

  • Nancy Hale

    Nancy Hale

    Appeal Specialist

    Nancy brings over 30 years of experience in banking and financial services, with expertise spanning branch operations, management, and IT. For the past seven years, she has served as a Testing Project Manager at Caterpillar Financial. A certified Project Manager, Nancy is dedicated to project success and efficiency.

  • Bobbie Lynn Jowers

    Bobbie Lynn Jowers

    State Agency Case Manager

    Bobbie specializes in state-level case management of Social Security disability cases. Originally from Jackson, Tennessee, she has a diverse background in customer service, accounting, and enteral nutrition within various logistics and healthcare settings.

  • Makayla Myers

    Makayla Myers

    Paralegal & Intake Specialist

    Makayla is a native of Evansville, Indiana, where she graduated from Castle High School. Since joining the Downard team about a year ago, she has specialized in the Social Security Disability intake process. Prior to her work here, Makayla dedicated herself to educating and supporting special needs children.

  • Chantel Powell

    Chantel Powell

    Case Manager

    Chantel Powell serves as a Case Manager, bringing a detail-oriented approach to client care. A graduate of F.J. Reitz High School and Indiana Wesleyan University, Chantel is passionate about supporting the firm's mission of delivering exceptional legal services.

  • David Worley

    David Worley

    Case Manager

    David is a Humble, Texas native and Texas A&M graduate. A lifelong entrepreneur, he founded businesses in landscaping, flooring, and competitive gymnastics, and spent 20 years coaching gymnasts to local, state, and national championships. He retired from coaching in 2023 and moved to Tennessee to be closer to his three daughters and five grandchildren.

  • Elizabeth Bland

    Elizabeth Bland

    Case Manager

    Elizabeth serves as a case manager in the hearing department, bringing a thorough and conscientious approach to clients on every level of their disability claim. Elizabeth has 10 years of customer service experience and is passionate about helping others.

  • Taylor Harper

    Taylor Harper

    Hearing Case Manager

    Taylor joined Downard & Associates in 2025 specializing in state-level case management. Born and raised in Mt Juliet, TN and later attended the University of Tennessee at Chattanooga. Taylor is passionate about helping clients and bringing compassion to everyone she meets.

  • Brittney Kurdy

    Brittney Kurdy

    Receptionist

    Brittney, born and raised in Middle Tennessee, graduated from MTSU with a degree in Sociology. With 10+ years of experience in customer service, she is passionate about helping others. She enjoys traveling and being outdoors.

Nationwide

How Can a Tennessee Firm Represent You in Another State?

We do not have offices outside Tennessee, and no page on this site should be read to suggest one.

Social Security Disability is federal law, and the agency applies the same federal statute and regulations in every state. Federal law lets an attorney in good standing represent claimants before the Social Security Administration nationwide, under 42 U.S.C. 406 and 20 CFR 404.1705(a).

We work from one office in Lebanon, Tennessee, and represent clients in all 50 states and DC by phone and video. Social Security offers hearings by online video, by phone, by video at a hearing location or in person, so the distance between you and Lebanon is rarely the thing that matters. We do not have offices outside Tennessee, and no page on this site should be read to suggest one. Federal court is the one step we do not take on; it goes to affiliated counsel.

The process

What Working With Our Firm Looks Like

You will hear the honest version of your claim at the first call: where it stands, what the file is missing and which deadline comes first. We respond to new inquiries within 3 business hours.

From there, the work is the record. Medical records should be requested early, especially from sources that take a long time to respond, and a treating provider's written opinion can explain your limits in the provider's own words. Before a hearing, we prepare you to testify and we prepare the questions for the experts.

Federal law caps the fee at 25 percent of past-due benefits or $9,200 (for favorable decisions on or after November 30, 2024), whichever is less, and you pay no fee unless you win. Our fees and costs page explains every dollar.

Free case review

Tell us where your claim stands

A free review, no obligation, and no fee unless you win. We respond within 3 business hours.

(615) 255-4307

We respond within 3 business hours.