Kingsport, Tennessee
Kingsport and Johnson City Social Security Disability Lawyers for Tri-Cities SSDI and SSI Claims
Downard & Associates represents adults in Kingsport, Johnson City and the rest of the Tri-Cities, in Greeneville and Morristown, and in Bristol, Tennessee, where the main ZIP code is assigned to a Virginia field office, with Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) claims, from the application through Appeals Council review. Our Social Security disability attorneys work by phone or video from our office in Lebanon, Tennessee, and there is no fee unless you win.
Social Security's Kingsport hearing office, at 2405 South Wilcox Drive, Kingsport, TN 37660, lists five field offices in two states: Kingsport, Johnson City, Greeneville and Morristown in Tennessee, and Asheville in North Carolina. Asheville is the only North Carolina field office on any Tennessee hearing office's list, which puts the ZIP codes assigned to it, from Buncombe and Haywood counties to Mitchell and McDowell, on the same list as Johnson City's.
Bristol, Tennessee's main ZIP code, 37620, is assigned to Social Security's Bristol, Virginia field office, which is on the Roanoke, Virginia hearing office's list. Other Bristol, Tennessee ZIP codes can be assigned differently, so confirm yours with Social Security's office locator.
How we help
Representation for Kingsport-Area Claims, Handled From Lebanon
Consultations happen by phone or video, and our attorneys handle hearings from Tennessee by phone or video.
Federal rules decide the claim. The local parts are a hearing office list that crosses into North Carolina, ZIP codes that cross the Virginia line in both directions, and four records routes.
We take SSDI and SSI claims at every stage before Social Security, and we respond within 3 business hours.
We have no Kingsport office. Consultations happen by phone or video, and our attorneys handle hearings from Tennessee by phone or video. We represent adults age 18 and older. We handle SSDI cases for people who receive VA benefits, but we do not handle VA claims or appeals. We do not take disability cessation or continuing disability review cases, or cases about back pay alone, and we refer federal court appeals to affiliated counsel.
Hearing office
Two Social Security Offices on South Wilcox Drive
Social Security's hearing office data, the file behind its hearing office locator, gives the Kingsport hearing office's address as 2405 South Wilcox Drive, Kingsport, TN 37660, and its office hours as 8:00 a.m. to 4:30 p.m., with the five field offices named above on its list.
The Kingsport field office is a separate office on the same street. Social Security's office locator data puts it at 2401 South Wilcox Dr, Kingsport, TN 37660. Go to the address printed on the letter you received.
Social Security's operations manual, POMS GN 03103.040, says hearing office jurisdiction is determined by the claimant's residence address, and that the office serving that address has jurisdiction even if the claimant has a representative whose office is in another hearing office's service area. A claimant can ask for a hearing in a different office, and Social Security decides whether to transfer the case, so follow the office named on your hearing letters. Our hearing office directory lists offices nationwide, and our Tennessee disability lawyer page covers the state's six.
Field offices and zip codes
The Five Field Offices and the ZIP Codes Assigned to Each
Social Security's office locator assigns the ZIP codes below to the five offices on the Kingsport list. The locator works by ZIP code, so the place names in parentheses are for orientation only. Assignments change; search your own ZIP code before you rely on this list.
Kingsport, 2401 South Wilcox Dr, Kingsport, TN 37660: 37660 and 37662 through 37665 (Kingsport); 37617, 37618 and 37686 (Blountville, Bluff City and Piney Flats, Sullivan County); 37642 and 37645 (Church Hill and Mount Carmel, Hawkins County); and two Virginia ZIP codes, 24251 and 24290 (Gate City and Weber City, Scott County, Virginia).
Johnson City, Suite 203, 818 Sunset Drive, Johnson City, TN 37604: 37601, 37604, 37614 and 37615 (Johnson City); 37656, 37659, 37681 and 37690 (Fall Branch, Jonesborough, Limestone and Telford); 37643, 37658 and 37687 (Elizabethton, Hampton and Roan Mountain, Carter County); 37650 and 37692 (Erwin and Unicoi, Unicoi County); and 37640, 37683 and 37691 (Butler, Mountain City and Shady Valley, Johnson County).
Greeneville, 1618 Old Tusculum Road, Greeneville, TN 37745: 37743 and 37745 (Greeneville); 37616, 37641, 37731, 37810 and 37818 (Afton, Chuckey, Eidson, Mohawk and Mosheim); 37857 and 37873 (Rogersville and Surgoinsville, Hawkins County); and 37711 and 37811 (Bulls Gap and Mooresburg).
Morristown, 3112 Millers Point Dr, Morristown, TN 37813: 37813 and 37814 (Morristown, Hamblen County); 37821 (Newport); 37725, 37760 and 37820 (Dandridge, Jefferson City and New Market); 37708, 37709 and 37861 (Bean Station, Blaine and Rutledge); 37724, 37752, 37825 and 37879 (Cumberland Gap, Harrogate, New Tazewell and Tazewell, Claiborne County); and 37869 (Sneedville, Hancock County).
Asheville, 800 Centre Park Drive, Asheville, NC 28805: 28801, 28803 through 28806, 28704, 28711, 28715, 28730, 28748, 28778 and 28787 (Asheville, Arden, Black Mountain, Candler, Fairview, Leicester, Swannanoa and Weaverville, Buncombe County); 28743, 28753 and 28754 (Hot Springs, Marshall and Mars Hill, Madison County); 28714 (Burnsville, Yancey County); 28777 (Spruce Pine, Mitchell County); 28752 (Marion, McDowell County); and 28721, 28785 and 28786 (Clyde and Waynesville, Haywood County). See also our Asheville disability lawyer page.
Hawkins County ZIP codes divide between Kingsport and Greeneville, both on the Kingsport list. Claiborne County ZIP codes divide across hearing office lists: its Tazewell, New Tazewell, Harrogate and Cumberland Gap ZIP codes go to Morristown, while Speedwell (37870) goes to Jacksboro, a field office on the Knoxville hearing office list.
Routing at the state lines
Bristol, Gate City and the North Carolina Mountains
Social Security's locator assigns Bristol, Tennessee (37620) to the Bristol, Virginia field office at 3280 Lee Highway, Bristol, VA 24202. That office is on the Roanoke, Virginia hearing office list, not Kingsport's. Gate City (24251) and Weber City (24290) in Scott County, Virginia go the other way, to the Kingsport, Tennessee field office on the Kingsport list.
Southwest Virginia: Bristol, Virginia (24201 and 24202), Abingdon (24210 and 24211) and Lebanon, Virginia (24266) go to the Bristol, Virginia field office, and Wise (24293), Norton (24273) and Big Stone Gap (24219) to the Wise, Virginia field office. Both are on the Roanoke list.
North Carolina outside the Asheville list: Hendersonville, Fletcher and Brevard (28739, 28791, 28792, 28732 and 28712) are assigned to the Hendersonville field office, and Franklin, Sylva, Bryson City and Murphy (28734, 28779, 28713 and 28906) to the Franklin, North Carolina field office. Both are on the Greenville, South Carolina hearing office list. Boone (28607) goes to Wilkesboro, on the Greensboro list. Morganton (28655) goes to Hickory and Rutherfordton (28139) to Shelby, both on the Charlotte list.
Our North Carolina disability lawyer page covers that state's hearing offices.
Hearing formats
How Social Security Sets the Format of a Kingsport Hearing
To object in writing to a phone or agency video hearing, after you receive the Notice of Ways to Attend a Hearing
30days
20 CFR 404.936(d), 416.1436(d)
Social Security offers hearings by phone, online video, agency video or in person. Under 20 CFR 404.936 for SSDI and 20 CFR 416.1436 for SSI, Social Security sets the time and manner of appearance. Before it schedules the hearing, it notifies you that it may schedule you to appear by phone or agency video, or by online video if you agree.
If you object to appearing by phone or by agency video, you must tell Social Security in writing within 30 days after you receive the notice. Online video takes place only if you agree to it in writing within 30 days after you receive Social Security's notice about it, and you can withdraw that agreement any time before the hearing starts. Social Security extends the time if you show good cause for missing it.
If Social Security schedules a claimant in Waynesville or Sneedville to appear by phone or online video, that claimant does not travel to a hearing site. Our disability hearings page covers the hearing itself.
Local treatment records
Records From Ballad Health, Mission Hospital and Two VA Medical Centers
Ballad Health (Holston Valley Medical Center, Johnson City Medical Center, Bristol Regional Medical Center): on Ballad's My Medical Records page, MyChart requests start under Menu, My Record, Document Center, Requested Records. Without MyChart, an online request verifies identity with a photo of your driver's license or other government-issued ID. The Patient Release of Information form can be emailed to roi@balladhealth.org, faxed to (423) 431-4060, or mailed to Johnson City Medical Center, c/o HIM Medical Records, 400 North State of Franklin Road, Johnson City, TN 37604. Questions go to (800) 775-3274.
For imaging discs, the page says patients request and pick them up at the outpatient radiology department of the facility, with a Patient Release of Information form. Its list includes Bristol Regional Medical Center at 1 Medical Park Blvd., Bristol, TN 37620.
Mission Hospital, Asheville: the medical records page for Mission Hospital at 509 Biltmore Avenue says some medical records may only be available through the hospital Medical Records office. For copies, it offers an online medical record request portal, or the Authorization for Release of Medical Information, signed and dated, with a legible copy of a valid photo ID, sent by fax to (844) 481-0298, by email, or by mail to PO Box 290789, Nashville, TN 37229-0789. Requests from your insurer, attorney or Disability Determination Service use a different box: Richmond SSC, PO Box 291569, Nashville, TN 37229-1569.
James H. Quillen VA Medical Center, Mountain Home: VA Mountain Home Healthcare System's locations page lists clinics including Rogersville, Morristown, Bristol, Virginia and Norton, Virginia, and no Kingsport location. The system's records page offers online download after you sign in. By mail, VA Form 10-5345a, Individuals' Request for a Copy of Their Own Health Information, goes to PO Box 4000, Release of Information, Mountain Home, TN 37684. In person, the Release of Information office is in Building 200, Room L012, at Lamont Street and Veterans Way, weekdays from 8:30 a.m. to 3:30 p.m.; bring a signed written request and your Veteran Health Identification Card.
Charles George VA Medical Center, Asheville: VA Asheville Healthcare System's medical records office page takes VA Form 10-5345a by mail to the Release of Information office at 1100 Tunnel Road, Asheville, NC 28805, or in person in Building 47, on the first floor near the main entrance, during facility hours, with your Veteran Health Identification Card.
After a denial
Kingsport Appeal Deadlines, the Five-Day Presumption and Good Cause
Deadline
60days
20 CFR 404.909
Reconsideration is due within 60 days after you receive the initial denial, under 20 CFR 404.909 for SSDI and 20 CFR 416.1409 for SSI. A hearing request is due within 60 days after you receive the reconsideration denial, under 20 CFR 404.933 and 20 CFR 416.1433. Social Security treats a notice as received 5 days after the date on it unless you show it arrived later, under 20 CFR 404.901 and 20 CFR 416.1401.
A late request can still go forward if Social Security finds good cause. 20 CFR 404.911 for SSDI and 20 CFR 416.1411 for SSI list examples, among them important records destroyed or damaged by fire or other accidental cause, and a notice you did not receive. File as soon as you can with a written explanation of the delay. Our appeals page covers each level in order.
Common questions
Kingsport and Tri-Cities SSDI and SSI Questions
My address is in Bristol, Tennessee. Which field office does the locator assign?
The Bristol, Virginia field office at 3280 Lee Highway, under Social Security's locator data for ZIP code 37620. That office is on the Roanoke, Virginia hearing office list, not the Kingsport list. Search your ZIP code at ssa.gov/locator and follow the office named on your own letters.
Gate City and Weber City are in Virginia. Which Social Security field office serves them?
The Kingsport, Tennessee field office at 2401 South Wilcox Dr, under the locator data for ZIP codes 24251 and 24290. That office is on the Kingsport hearing office list.
Church Hill and Rogersville are both in Hawkins County. Do they share a Social Security office?
No. The locator assigns Church Hill (37642) and Mount Carmel (37645) to the Kingsport field office, and Rogersville (37857) and Surgoinsville (37873) to the Greeneville field office at 1618 Old Tusculum Road. Both offices are on the Kingsport hearing office list.
Where are Holston Valley imaging discs picked up?
Ballad Health's records page says imaging discs are requested and picked up at the outpatient radiology department, and it lists the Holston Valley Imaging Center at 130 W. Ravine Road, Kingsport, TN 37660, under Holston Valley Medical Center among its imaging disc locations. It asks for a Patient Release of Information form with the request.
Where is the records window at the Charles George VA Medical Center?
In Building 47, on the first floor near the main entrance, at 1100 Tunnel Road, according to VA Asheville's medical records office page. It keeps the facility's hours.
Discuss your claim
Talk With Us About a Tri-Cities or Western North Carolina Claim
Call (615) 255-4307 or start a free review online, and we respond within 3 business hours. Have your ZIP code and the field office on your Social Security letters, plus what fits your stage. Before applying: your doctors, clinics and hospitals, with approximate dates. After a denial: the notice, the date printed on it and the day it reached you. With a hearing notice: that notice and the day it arrived, since the 30 days to object to a phone or agency video appearance run from when you receive it.