The Indianapolis Social Security Offices: Downtown, Northeast and Northwest

Which Social Security office serves an Indianapolis ZIP code?

It depends on which part of the city you live in. Social Security's office locator assigns each ZIP code it lists to one field office, and Indianapolis is divided among three. Not every ZIP code is listed, and assignments can change, so enter your address in the locator rather than going by the city in your mailing address.

The Downtown office takes more than downtown: the locator also sends it the south side, including 46217, 46227, 46237 and 46259, and a few north side ZIP codes such as 46240 and 46280. Social Security's hearing office records call the Northwest office "Indianapolis (West)". The office the locator names handles the non-medical side of your claim and can answer questions about that part of a pending claim before it reaches a hearing office. You can apply online, by phone or at a field office.

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Addresses, Phone Numbers and Mail for the Three Offices

The locator lists all three as open Monday through Friday from 9 a.m. to 4 p.m. and closed on weekends. Hours and closures can change, so check the office's own locator page before you go.

• Downtown: Room 685, 575 N. Pennsylvania Street, Indianapolis, IN 46204. Phone 1-866-592-2812, fax 1-833-902-2666.

• Northeast: 1625 N. Post Road, Indianapolis, IN 46219. Phone 1-866-220-7899, fax 1-833-950-3411.

• Northwest: 6745 Network Place, Indianapolis, IN 46278, a stand-alone building in Intech Park reached from 71st Street. Phone 1-866-218-2309, fax 1-833-580-0169.

The Downtown office lists its street address for mail. Northeast and Northwest do not: the locator gives each a Kansas City, Missouri mailing address with its office code, Social Security, NRC / FO C41 (Northeast) or D60 (Northwest), PO Box 416000, Kansas City, MO 64141. When you answer a notice, use the return address printed on it. The national number, 1-800-772-1213, can also schedule a phone or in-person appointment.

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What the field office handles and what Indiana's disability bureau decides

The field office checks the eligibility points that have nothing to do with your health, such as age, employment, marital status and Social Security coverage, then sends the case on for the medical decision, as Social Security's page on the disability determination process describes. The state agency usually asks your own doctors and clinics for records first and can schedule a consultative examination when they are unavailable or not enough.

In Indiana that agency is the Indiana Disability Determination Bureau, part of the Indiana Family and Social Services Administration. It makes the medical determinations on Social Security disability and SSI claims. To check on a claim it is reviewing, its page says to call 1-800-622-4968 and ask for the examiner assigned to your claim; the examiner's name and number are on the last page of the bureau's letters to you.

Reconsideration, the first appeal after a denial, generally must be requested within 60 days after you receive the denial notice (Social Security assumes you received it 5 days after the date on it unless you show otherwise), online, by phone, by mail or in person, and when the denial was medical the review goes back to the bureau. A hearing request after a reconsideration denial moves the case to a hearing office.

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Which hearing office takes an Indianapolis disability appeal

All three Indianapolis offices are on the list of the Indianapolis hearing office, at Suite 1010, 101 W. Ohio Street, Indianapolis, IN 46204, phone 1-866-931-4820. The hearing office list behind Social Security's hearing office locator, Appendix F of the agency's privacy notice for hearing records and the offices' locator records agree on that, and all three list the Anderson, Columbus, Bloomington and Crawfordsville offices under it too, along with Kokomo, Muncie, Richmond and Terre Haute.

Social Security's operations manual says hearing office jurisdiction is set by the claimant's residence address. To ask for a different hearing office, give a signed statement of your reasons with your hearing request, which a field office forwards to the hearing office, and Social Security decides whether to transfer the case. A hearing can be in person, by agency video at a Social Security site, by phone, or by online video if you agree to it. You can object in writing to a phone or agency video hearing within 30 days after you receive the notice of the ways you can attend, or later if you show good cause. Social Security can still schedule a phone hearing over an objection in limited circumstances. The Notice of Hearing names the office and the format. Separately, Social Security's hearings manual lets management move a batch of cases to another hearing office to relieve a temporary workload imbalance or increase productivity, and the office that receives the cases notifies you and any representative you have. Our Indianapolis disability lawyer page covers the hearing office in more detail, and our hearing office directory lists the rest.

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Carmel, Fishers, Greenwood and Zionsville: the suburbs that go outside Indianapolis

• Anderson, 117 S. Scatterfield Road, Anderson, IN 46012: 46032 and 46033 (Carmel), 46037 and 46038 (Fishers), 46060 and 46062 (Noblesville), 46074 (Westfield), 46055 (McCordsville), 46140 (Greenfield), 46163 (New Palestine) and Anderson. Open weekdays 9 a.m. to 4 p.m. at 1-866-875-0394.

• Columbus, 2535 Arnold Street, Columbus, IN 47203: 46142 and 46143 (Greenwood), 46131 (Franklin), 46184 (Whiteland), 46176 (Shelbyville) and 47201 (Columbus). Open weekdays 9 a.m. to 4 p.m. at 1-866-755-0990.

• Bloomington, 515 W. Patterson Drive, Bloomington, IN 47403: 46151 (Martinsville), 46158 (Mooresville) and Bloomington. Open weekdays 9 a.m. to 4 p.m. at 1-877-819-2594.

• Crawfordsville, 1515 S. Grant Avenue, Crawfordsville, IN 47933: 46077 (Zionsville) and 46052 (Lebanon). Open weekdays 9 a.m. to 4 p.m. at 1-888-577-1498.

Several of the largest suburbs are served by offices well outside Marion County. The Hamilton County ZIP codes listed here, from Carmel and Fishers to Noblesville and Westfield, go to Anderson in Madison County, Greenwood and Franklin go to Columbus in Bartholomew County, and Zionsville (46077) and Lebanon (46052) go to Crawfordsville. All four offices list their street addresses for mail and are on the Indianapolis hearing office list, so a move among these areas generally leaves you with the Indianapolis hearing office, because hearing office jurisdiction follows your residence address; if you move while your hearing request is pending, tell Social Security your new address. Our Indiana disability lawyer page covers the state's other hearing offices.

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