The Columbus, Ohio Social Security Offices: Downtown, North, East and West

Which Social Security office serves a Columbus ZIP code?

It depends on which part of the metro you live in. Social Security's office locator assigns each ZIP code it lists to one field office, and Columbus is divided among four of them. Assignments can change, so enter your address in the locator rather than going by a list.

A few assignments are easy to guess wrong. Hilliard, on the west side, goes to the Downtown office rather than Columbus West, and Upper Arlington goes Downtown too. Dublin, Westerville and New Albany go to the North office in Worthington, while ZIP 43240, around Polaris Parkway, goes to the Marion office, covered below. The office the locator names handles the non-medical side of your claim and can answer questions about that part of a pending claim before it reaches a hearing office. You can apply online, by phone or at a field office.

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Addresses, Phone Numbers and Mail for the Four Columbus Offices

The locator lists all four offices as open Monday through Friday from 9 a.m. to 4 p.m. Eastern time and closed on weekends. Hours and closures can change, so check the office's own locator page before you go.

• Columbus Downtown: Room 225, 200 North High Street, Columbus, OH 43215, in the Bricker Federal Building at North High and Spring streets. Phone 1-866-964-1723, fax 1-833-950-3079.

• Columbus North: 1051 Worthington Woods, Worthington, OH 43085. Phone 1-866-789-0957, fax 1-833-596-0552. Its locator note gives the route from Interstate 270: north on Route 23 to Campus View, then to Worthington Woods Boulevard.

• Columbus East: 220 S Hamilton Road, Columbus, OH 43213, on the east side of Hamilton Road between Broad and Main streets. Phone 1-866-592-0733, fax 1-833-596-0550.

• Columbus West: 1060 Georgesville Road, Columbus, OH 43228, about half a mile north of the Interstate 270 exit for Georgesville Road. Phone 1-866-656-0178, fax 1-833-902-2650.

The Downtown and North offices list their street addresses for mail. The East and West offices list a mailing address in Kansas City, Missouri, instead: Social Security, NRC / FO D62 (East) or NRC / FO E65 (West), PO Box 416000, Kansas City, MO 64141. When you answer a notice, use the return address printed on it. The national number, 1-800-772-1213, can also schedule a phone or in-person appointment.

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Delaware County, Pickerington and Plain City: offices outside Columbus

Several suburbs and one Columbus ZIP code go to field offices in other cities. All of these offices keep the same weekday hours, 9 a.m. to 4 p.m. Eastern time.

• Marion, 1363 Wellness Drive, Marion, OH 43302: 43015 (Delaware), 43035 (Lewis Center), 43065 (Powell), 43074 (Sunbury), 43040 (Marysville) and 43240 (Columbus, around Polaris Parkway). Phone 1-888-475-0296.

• Newark, 125 Derby Downs Road, Newark, OH 43055: 43055 (Newark), 43062 (Pataskala) and 43031 (Johnstown). Phone 1-866-737-3514.

• Lancaster, 252 Venture Place, Lancaster, OH 43130: 43130 (Lancaster) and 43147 (Pickerington). Phone 1-877-841-5712.

• Chillicothe, 44 Stoneridge Drive, Chillicothe, OH 45601: 43113 (Circleville) and 43103 (Ashville). Phone 1-877-452-6971.

• Springfield, 1610 N Limestone Street, Springfield, OH 45503: 43064 (Plain City) and 43140 (London). Phone 1-877-405-1451.

The Marion assignment is easy to miss. Delaware, Lewis Center, Powell and Sunbury, and ZIP 43240, which carries a Columbus mailing address around Polaris Parkway, are sent north to Marion rather than to the North office in Worthington. Pickerington goes to Lancaster, and Circleville goes to Chillicothe.

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What the field office handles and what Ohio's disability agency decides

The field office checks the eligibility points that have nothing to do with your health, such as age, employment, marital status and Social Security coverage, then sends the case on for the medical decision, as Social Security's page on the disability determination process describes. The state agency usually asks your own doctors and clinics for records first and can schedule a consultative examination when they are unavailable or not enough.

In Ohio that agency is the Division of Disability Determination, part of the state agency Opportunities for Ohioans with Disabilities. The agency's 2025 to 2026 annual report says the division, in agreement with Social Security, determines medical eligibility for Ohioans who apply for Social Security disability or SSI, and that Social Security funds it in full. Applications still go through Social Security, not to the state agency directly.

Reconsideration, the first appeal after a denial, generally must be requested within 60 days after you receive the denial notice (Social Security assumes you received it 5 days after the date on it unless you show otherwise), online, by phone, by mail or in person, and when the denial was medical the review goes back to the state agency. A hearing request after a reconsideration denial moves the case to a hearing office.

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Which hearing office takes a Columbus disability appeal

All four Columbus field offices are on the list of the Columbus hearing office, at Suite 400, 401 N. Front Street, Columbus, OH 43215, phone 1-888-397-6870. The hearing office list behind Social Security's hearing office locator, Appendix F of the agency's privacy notice for hearing records and the offices' locator records agree on that. The same list includes the Marion, Newark, Lancaster and Chillicothe field offices, along with Mansfield and Zanesville.

Springfield is the exception. Its field office is on the list of the Dayton hearing office, at Courthouse Plaza SW, Suite 300, 10 N. Ludlow Street, Dayton, OH 45402, in all three sources, so a hearing request from Plain City or London generally goes to Dayton rather than Columbus.

Social Security's operations manual says hearing office jurisdiction is set by the claimant's residence address. To ask for a different hearing office, give a signed statement of your reasons with your hearing request, which a field office forwards to the hearing office, and Social Security decides whether to transfer the case. A hearing can be in person, by agency video at a Social Security site, by phone, or by online video if you agree to it. You can object in writing to a phone or agency video hearing within 30 days after you receive the notice of the ways you can attend, or later if you show good cause. Social Security can still schedule a phone hearing over an objection in limited circumstances. The Notice of Hearing names the office and the format. Separately, Social Security's hearings manual lets management move a batch of cases to another hearing office to relieve a temporary workload imbalance or increase productivity, and the office that receives the cases notifies you and any representative you have. Our Columbus disability lawyer page covers the hearing stage in more detail, our hearing office directory lists the rest, and our Ohio disability lawyer page covers the state's other hearing offices.

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