The Oklahoma City Social Security Offices on North Kelley Avenue and in Moore

Which Social Security office serves an Oklahoma City ZIP code?

It depends on which part of the metro you live in. Social Security's office locator assigns each ZIP code it lists to one field office, and Oklahoma City is split between the office on North Kelley Avenue and the Moore office. Not every ZIP code is listed, and assignments can change, so enter your address in the locator rather than going by the city in your mailing address.

The Oklahoma City office is not downtown. It is on North Kelley Avenue in north Oklahoma City, and the locator assigns it downtown ZIP codes as well as Edmond, Yukon, Mustang, Midwest City and Del City. Much of the south side, including ZIP codes 73108, 73109, 73119 and 73159, goes to Moore instead. The office the locator names handles the non-medical side of your claim, so it is the place to call about that part of a pending claim before it reaches a hearing office. You can apply online, by phone or at a field office.

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Addresses, Phone Numbers and Mail for the Two Offices

The locator lists both offices as open Monday through Friday from 9 a.m. to 4 p.m. Central and closed on weekends; the Oklahoma City office's note adds that it is closed on holidays. Hours and closures can change, so check the office's own locator page before you go.

• Oklahoma City: 12301 N. Kelley Avenue, Oklahoma City, OK 73131. Phone 1-866-331-2207, fax 1-833-950-3005.

• Moore: 200 NE 27th Street, Moore, OK 73160. Phone 1-866-964-4260, fax 1-833-950-3337. Its locator note places it on the east side of Interstate 35 at exit 119B and says NE 27th Street in Moore is 104th Street in Oklahoma City.

Both offices list their street addresses for mail. When you answer a notice, use the return address printed on it. The national number, 1-800-772-1213, can also schedule a phone or in-person appointment, and a phone appointment can save a trip if you only need to ask about a letter.

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What the field office handles and what Oklahoma DDS decides

The field office checks the eligibility points that have nothing to do with your health, such as age, employment, marital status and Social Security coverage, then sends the case on for the medical decision, as Social Security's page on the disability determination process describes. The state agency usually asks your own doctors and clinics for records first and can schedule a consultative examination when they are unavailable or not enough.

In Oklahoma that agency is Disability Determination Services, a division of the Oklahoma Department of Rehabilitation Services. It makes the medical decision, not the non-medical one, on Social Security disability and SSI applications, using records from your doctors, hospitals and clinics. Applications still go through Social Security, not to DDS directly.

Reconsideration, the first appeal after a denial, generally must be requested within 60 days after you receive the denial notice (Social Security assumes you received it 5 days after the date on it unless you show otherwise), online, by phone, by mail or in person, and when the denial was medical the review goes back to DDS. A hearing request after a reconsideration denial moves the case to a hearing office.

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Which hearing office takes an Oklahoma City disability appeal

Both Oklahoma City-area field offices are on the list of the Oklahoma City hearing office, at Suite 300, 301 NW 6th Street, Oklahoma City, OK 73102, phone 1-866-701-8094. The hearing office list behind Social Security's hearing office locator, Appendix F of the agency's privacy notice for hearing records and the offices' locator records all place both field offices under it, and all three also list the Chickasha, Shawnee and Lawton field offices under it, along with Ada, Ardmore, Clinton, Enid and three Texas offices: Amarillo, Pampa and Wichita Falls.

Social Security's operations manual says hearing office jurisdiction is set by the claimant's residence address. To ask for a different hearing office, give a signed statement of your reasons with your hearing request, which a field office forwards to the hearing office, and Social Security decides whether to transfer the case. A hearing can be in person, by agency video at a Social Security site, by phone, or by online video if you agree to it. You can object in writing to a phone or agency video hearing within 30 days after you receive the notice of the ways you can attend, or later if you show good cause. Social Security can still schedule a phone hearing over an objection in limited circumstances. The Notice of Hearing names the office and the format. Separately, Social Security's hearings manual lets management move a batch of cases to another hearing office to relieve a temporary workload imbalance or increase productivity, and the office that receives the cases notifies you and your representative. Our Oklahoma City disability lawyer page covers the hearing office in more detail, and our hearing office directory lists the rest.

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Chickasha, Shawnee and Stillwater: the offices for Tuttle, Shawnee and Guthrie

• Chickasha, 506 W Utah Avenue, Chickasha, OK 73018: 73018 (Chickasha) and 73089 (Tuttle). Open weekdays 9 a.m. to 4 p.m. at 1-877-622-9096. It lists a Kansas City, Missouri mailing address with its office code: Social Security, NRC / FO 785, PO Box 416000, Kansas City, MO 64141.

• Shawnee, 909 E Federal Street, Shawnee, OK 74804: 74801 and 74804 (Shawnee). Open weekdays 9 a.m. to 4 p.m. at 1-877-897-0604.

• Stillwater, Suite 150, 406 E Hall of Fame Avenue, Stillwater, OK 74075: 74074 and 74075 (Stillwater) and 73044 (Guthrie). Open weekdays 9 a.m. to 4 p.m. at 1-888-366-6143.

One assignment changes the hearing office. Guthrie, in Logan County north of Edmond, goes to the Stillwater office, and Stillwater is on the Tulsa hearing office list, not Oklahoma City's, in all three of Social Security's sources. So a Guthrie claimant generally has the Tulsa hearing office, though the hearing may be held by phone or video. Our Tulsa Social Security office guide covers that hearing office, and our Oklahoma disability lawyer page covers the rest of the state.

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